All of our items come with our *Initial Satisfaction Warranty
*If you for any reason are not satisfied with your purchase you may return it and receive a full refund with in 24 hours of your receipt of the product.**
We also offer a 7 day return police on all Items
ITEM(s) MUST BE RETUNED WITHIN: 7 DAYS
REFUNDS WILL BE GIVEN AS: merchandise credit
If the item(s) are not as described, we will offer a Merchandise Credit out side of the *Initial Satisfaction Warranty.
In most cases this will be minus shipping fees.
If it the product is defective or not as advertised we will attempt to replace the product at our expense including shipping.
If you have any problems or questions about a product please contact us right away.
**We must receive your email or phone call with in the *Initial Satisfaction Warranty period in order to be eligible for a full refund of your purchase price and shipping.
Bottom line, we want you happy!
If you would like to return an item
Please follow these instructions:
Repack the Item in it’s original box or a facsimile and return the Item to the Ship From address that was on the box.
Please note the return shipping ID or number.
Put in the subject field: Refund
The Receiving Shipping Number and the Retuning Shipping Number.
The name the payment was made in and the date the payment was made.
A contact email and or a phone number.
A brief description of why you want to return the item.
If you would like to exchange the Item please include the catalogue number of the item you would like instead. You will be contacted with in 24 hours and your refund will be issued or you new Item reshipped once we have received your return and in some cases tracked your return with the shipper.
Note:We are sorry that we can not at this time take Credit Cards via the internet.
Because of our attempt to bring a better quality of merchandise only available to those in the Big Cities to Rural America as well as all our products coming from American Distributors.We have had a great deal of interaction problems from some of the major Online Credit Card Processing vendors. who would not pay us.
No Customer ever justifiably complained.
In some ways in the economic crunch we feel much better doing business this way as accepting payment by Money Order and for Repeat customers BY Personal Check. In this way we are sure you can afford the product and the purchase was made with in your means and not just an impulse sale.
The value of what we have to offer is well worth the extra time to just mail in your order.
We thank those whose orders have been still coming and to new customers, “It's your choice who, where and how to buy what you want.
That is part of what this was all about: